Vector Choice Client Testimonials
Everything Fell Into Place Working with Vector Choice Our phones have never been easier to use! We are in total control of our system, and given our flexible schedule, love the ability to change settings without a technician. Vector Choice’s response time is amazing, even when our issues are not urgent. They have been wonderful partners during our upgrade, and I couldn’t ask for a better group of people to work with!
You Are Not A Number With Vector Choice “They have become a valued partner in enhancing our ability to deploy the latest technology to insure our marketplace competitiveness.”
The staff is available 24/7 and will work on any problems we have at any time of the day or night. Vector’s team of experts take personal care of us and our company unlike other IT firms I’ve dealt with in the past. One of the biggest benefits with Vector Choice is not having to deal directly with other technology vendors and the many down times. Vector Choice serves as our point of contact, allowing us to take care of our patients.
Vector Choice’s Management system allows them to quickly remote into any of our machines and solve issues. They are the very best at what they do and they continue to get better. They respect our company’s time by always focusing on exactly what needs to be done and what is best for the company.
Vector Choice Is The Type Of Company I Want To Do Business With
Vector Choice is the type of company I want to do business with. One experience I had this week is an email problem in which I followed the process and put a ticket in the portal. I am not patient, but quickly Jeremy sent me a text and asked when we could talk? Wow, I hit the JACKPOT! Just what I needed, a one on one to make sure my problem would go away and get a clear understanding of everything.
He took the time to explain why it happened in the first place. He did not have to take the extra time to go out of his way, but he did, and I will never forget it as it speaks volumes about the type of company Vector Choice is.
Vector Choice brings a lot to the table. Other companies can be limited in the services they offer along with a slow response time to service requests, which was one of my main concerns in the beginning. After my call with Jeremy this week concerning my email issues that put an end to that concern. Now I am very comfortable knowing that our company has the support it needs and can trust. Everyone on the team is very knowledgeable and the service they give is beyond any other company I have experienced.
Recently I was tasked to find and hire an IT company fast and oversee the implementation of new servers and oversee the entire project. I knew very little about this process much less what to look for in an IT company. But instead of panicking, I began to talk to a few people I know and do some research. As I made my inquiries, all roads kept leading to Vector Choice.
I knew once I met with Will that this was the right decision. No high pressure, no techy talk, he offered easy-to-understand solutions that made it easy for me to say “When can we get started?” I have to say he made me look like a hero and like I knew what I was doing! Thanks, Will!
I am so glad I made that call, as we are going to be a long-time customer of Vector Choice. If you are looking for that Special Company, Vector Choice is it! I assure you!
A 5-star Company You Can Trust
My name is Eric Terrell. I have been in the chiropractic practice in Fairfax Virginia for 30 years. Last year, after a series of very destructive computer network problems, backup issues and even a ransomware attack I decided it was time to switch IT providers to Vector Choice. I didn’t make this change lightly because, to me, an IT provider is like an accountant. They provide a critical service around your most sensitive asset, your data. The ransomware attack was quite costly on many levels. It took a toll on me financially, emotionally, and physically. If you’ve ever had one, you’ll understand. I assumed, as do many other small businesses, I was adequately protected but wasn’t. Further, I was at the mercy of an IT person who was busy on another job and couldn’t respond to my problem. It was agonizing to be told I would have to “Wait till Wednesday.”
I finally had it with slow response time and inadequate support. I couldn’t afford the downtime without my network. My business simply can’t afford to shut down to deal with computer problems. After the ransomware attack, I called a colleague who recommended Vector Choice.
Simply put, Vector Choice has been a godsend. They quickly helped rebuild my system and installed security solutions. They established a VPN to safeguard my data and remote access that has been rock solid from day one. When we have an IT problem their response time has been immediate.
After a couple months with Vector Choice I found myself able to relax and breathe easy that we were not constantly at the mercy of a failing network, blue screens of death or internet hacks. As a result, a year later, I no longer worry about my network. It simply works. This enables me to focus on my patients, not my network.
In my experience Vector Choice is a 5-star company you can trust. I could not recommend them more. If your shopping for an IT support solution you can stop right now.
Peace of Mind with Vector Choice Security
Without a doubt the single biggest benefit to Fastax since moving to Vector’s management services is Peace of Mind. We really care about the security of our customer’s private information. Many of our customers are also our friends so employing a good security network goes way past compliance. We did it because it was the right thing to do. Vector Choice is proving they do more than just sell the product. They have proven that they are a very responsive organization with real people responding to real issues.
A lot of companies can offer security and make a whole bunch of promises but Vector Choice has proven they provide excellent customer service after the sale. Nowadays, that says a lot.
You DEFINITELY Get Your Money’s Worth
We choose to work with the Vector Choice team because they consistently deliver rapid response. Before working with Will and his team, it would take multiple calls to resolve our IT issues. Now we can count on issues being resolved the first time we call in, within a matter of minutes.
Vector Choice is a great company to partner with due to their friendly, helpful staff and their fast service; you can’t go wrong in selecting Vector Choice to support your network.
Crazy Not To Switch
The vital function of our Department within our community demands a reliable support and infrastructure. The readily available and knowledgeable support from Vector Choice has enabled our Fire Department to support the community’s needs better and faster than ever before.
Any company that requires consistent and dependable support would be crazy not to give Vector Choice a try!
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