Enhance Your Business Operations with Our Expert Subscription Management
Our team of experts ensures that your subscriptions are accurately provisioned, maintained, and optimized to meet your evolving business needs. We handle subscription renewals, upgrades, and downgrades, and offer proactive monitoring and troubleshooting to minimize downtime and disruptions. By entrusting your subscription management to Vector Choice, you can focus on your core business while we take care of the complexities of your cloud environment.
How Is Vector Choice Different from Other Providers?
Unlike other IT companies, Vector Choice adopts a forward-thinking approach to cybersecurity, anticipating breaches rather than questioning their occurrence. Given that user error accounts for 95% of breaches, we focus on readiness. Do you want a company that only defends the perimeter, or one that offers a holistic solution—shielding the perimeter, fortifying the internal network, and educating your team to address the human factor?
Our Subscriptions Support and Management Includes:
Microsoft 365
Our experts ensure your Microsoft 365 subscriptions are optimized for performance, security, and cost-efficiency. We handle licensing, upgrades, and troubleshooting to minimize disruptions and maximize productivity.
Infrastructure Licenses
We ensure your cloud infrastructure licenses are accurately provisioned, maintained, and optimized to avoid overspending, ensure compliance, and maximize the value of your cloud investments. Our expertise enables tailored solutions that meet your specific needs.
FAQ
How do you secure our confidential data?
We have multiple methods to secure your confidential data.
First, we ensure all computers/servers have disk encryption turned on and is monitored.
Second, we deploy tools to help encrypt data in transit, like VPN services.
Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.
Do you provide reports on our IT systems?
A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.
Do you provide training services for new software?
We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.
When I have an IT problem, how do I get support?
When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.
Is your help desk in-house or outsourced?
We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.
Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?
Yes, we have an in-house SOC that monitors your company's network for any security issues.
