VoIP Phone Service

Vector Choice delivers VoIP phone service solutions to small, mid-size, and large businesses, helping organizations achieve their communication goals. With years of experience and a trusted reputation, Vector Choice is your premier partner for business VoIP phone service. Discover the advantages of our VoIP phone service and learn why thousands of businesses trust us for their communications.

Schedule Your Discovery Call Today!

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VoIP Solutions: On-Premise, Hosting, Contact Centers, and Fax

On-Premise VoIP Phone System

Leverage your existing infrastructure or choose from our premium hardware solutions to deploy the most reliable VoIP phone service directly in your office environment.

Contact Center

Do you require large call-volume support? Our contact center solution can help you secure the consistency of your call quality, which keeps your customers happy and your business running smoothly.

VoIP Hosting

Our VoIP Hosting offers server redundancy, unburdens dependency on your office environment in the event of a disaster and includes features like Call/Text/Email, Voicemail Sharing and Call Recording.

Fax Hosting

Integrate fax capabilities seamlessly with your VoIP phone system for a unified communication platform that handles all your business needs.

Start with a 10 minute discovery call

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Why Choose VoIP Phone Service? Transform Your Business Communications

VoIP, also known as voice over internet protocol, is technology that allows us to make and receive phone calls over the Internet in real time. A VoIP phone system consists of a set of protocols working together to deliver internet telephony functions similar to regular phone lines. Why are VoIP phone systems preferable? VoIP phone services provide flexibility and mobility that is not possible with traditional phone systems. It allows people to voice call over any device that has an Internet connections like laptops, desktops, or smart devices.

Our VoIP Phone Systems Include

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Future-Proof Phone System

VoIP systems are built to be more responsive to advancements in technology. Since VoIP systems are software-based and advancements in Internet technologies can improve service quality, upgrades to your phone system can be made quickly.

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VoIP Hosting Offer More Features

VoIP phone systems offer a full suite of importance features like auto attendant and call transferring. VoIP phone systems offer the ability to have voice messages sent to email inboxes, route calls intelligently, call multiple phones until someone picks up, or organize group calls. Unlike traditional phone systems, call waiting and caller ID are included for free. It can also help larger corporations feel more local by changing the area codes on as needed basis.

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Online Fax Hosting

In addition to VoIP hosting, Vector Choice offers fax hosting. With our fax hosting services, you can quickly send and receive faxes by email — with no fax machine required. With our fax hosting, you'll never have to worry about missing an important fax again. Our fax-to-email is an Internet-based fax service that allows you to send and receive faxes anywhere. With our fax hosting, faxes come directly to your inbox, saving you time and money.

The Benefits of VoIP Phone Systems

VoIP Hosting is Cost-Effective

VoIP phone systems are an ideal solution in our Internet-driven society. There are many benefits to switching from a traditional phone system to a VoIP phone system. One of the most obvious benefits is that VoIP phone systems provide cost savings to businesses. Not only are the initial set up costs lower than traditional phone systems, but the ongoing costs are generally less, too.

Since VoIP phone systems utilize the Internet, they offer businesses a low cost-per-call. With traditional phone systems, you can only install so many phone lines — and costs quickly add up! With communication data being modified into data packets and sent over an IP network, the issue of a single phone line being able to be utilized by only two callers is eliminated. The hardware and software is cost-effective, too, for VoIP phone systems.

Highly Scalable Phone System Solution

Highly efficient business systems should scale with the needs of the business. Traditional phone systems can be difficult to scale. VoIP systems allow you to add and eliminate phone lines with ease, so you only ever pay for what you need.

For instance, if you were on a traditional phone plan with a limited number of channels, the process of adding more employees to your business can be a challenge. It may even result in the need to use clumsy workarounds like sharing phone sets between users. VoIP phone systems make it easy and inexpensive to add an additional user. Additionally, you can scale your system without the expensive installation of new lines, making it extremely scalable as your company grows.

Secure and Reliable VoIP Hosting

Phone system security is a big deal, even if you haven't thought about it. VoIP can mitigate such security threats by leveraging the advancements made in IP technology including encryption and improved identity management for your peace of mind.

Your VoIP hosting company will make recommendations on how to ensure your system is completely secure. With Vector Choice, your VoIP service ensures that your business communications are protected from service interruption threats like natural disasters, power outages, and malicious attacks.

VoIP Hosting Provides Clear Voice Quality

One of the biggest questions we get is regarding the voice quality. VoIP offers clearer voice quality with fast and stable Internet connections. Our clients notice calls are crisp and clear, with no lagging or call dropouts.

Your VoIP hosting company will advise you on the requirements necessary to take advantage of excellent internet phone call quality in your business.

VoIP Hosting is Versatile and Flexible

One of the greatest advantages of VoIP phone systems is their remarkable flexibility. With VoIP, you can make and receive calls, host and participate in conferences, and even send and receive faxes or SMS messages, all from virtually anywhere with an internet connection. This means you're not tied to a specific location or device, making it ideal for remote work and on-the-go communication. Additionally, VoIP systems enable the transfer of various media formats during phone or video calls, such as documents, images, and presentations, enhancing collaboration and boosting overall efficiency in your business operations.

Partner with Vector Choice for Superior VoIP Phone Service

As you can see, VoIP phone systems provide countless benefits that your business will find advantageous. With our VoIP hosting services, you'll receive reliable service and the very best customer care. In fact, we have a 94% customer satisfaction rating and 100% money-back guarantee.

Part of what makes our VoIP hosting services better than the rest is that we are always available — regardless of time. We are open 24×7 and 365 days a year to assist you. From implementation to technical support, if you have questions regarding your VoIP hosting or VoIP phone systems, we will be there.

As your experts in hosted VoIP services, Vector Choice will help you navigate through any stage of your network upgrade to maximize cost savings, feature improvements, and flexibility. We'll provide recommendations that are completely customized to your business needs.

We're confident with our ability to provide you with excellent service and are proud to be your partner as your business scales.

What Our Customers Say

4.9 out of 5 stars - 66 votes

4.9 Stars (66 Reviews)

5

I am Director of Operations for the Lubbock Boys & Girls Club and wanted to share my experience with Vector Choice. The biggest benefit since becoming a Vector Choice client has been peace of mind—knowing we’re safe and always taken care of when it comes to our IT needs. The team is always... I am Director of Operations for the Lubbock Boys & Girls Club and wanted to share my experience with Vector Choice. The biggest benefit since becoming a Vector Choice client has been peace of mind—knowing we’re safe and always taken care of when it comes to our IT needs. The team is always fast to respond, no matter what we need, and that alone is enough. You can count on a quick response every time, regardless of the ask. Dependable, fast, and always service with a smile, they’ve truly been an asset to our organization. We couldn’t do our jobs without their help. If you’re considering them, jump to this side of the fence—you won’t regret it.

5

The biggest benefit we've experienced with Vector Choice is trust. After a difficult experience with a previous provider, it’s been a relief to work with a team that is honest, reliable, and truly knows what they’re doing. From the very beginning, the setup process was handled... The biggest benefit we've experienced with Vector Choice is trust. After a difficult experience with a previous provider, it’s been a relief to work with a team that is honest, reliable, and truly knows what they’re doing. From the very beginning, the setup process was handled smoothly—even though things were a mess—and the patience and professionalism shown by the team have been consistent ever since. They’re always easy to reach, quick to respond, and take the time to explain things in a way that’s easy to understand. Whether it's a technical issue or a billing question, every department has been incredibly helpful and supportive. We’re grateful for everything Vector Choice has done for us and can confidently say—choose Vector Choice. You won’t regret it!

5

Vector Choice is responsive, attentive, and committed to resolving issues in a timely manner with minimal to no downtime. They provide clear, consistent communication and take the time to ensure we fully understand every step, all while delivering fast and reliable response times that keep... Vector Choice is responsive, attentive, and committed to resolving issues in a timely manner with minimal to no downtime. They provide clear, consistent communication and take the time to ensure we fully understand every step, all while delivering fast and reliable response times that keep everything running smoothly. Having Vector Choice on your side lifts the burden when IT issues arise. They handle issues with urgency and efficiency, allowing you to stay focused on running your business. Working with Vector Choice is like phoning a friend—you always get someone who understands your business, understands the urgency, and is eager to help. The peace of mind alone is worth it!

5

Since Vector Choice took over our IT, the single biggest benefit has been having a knowledgeable, fast, friendly, and efficient team on call. Most issues are solved within minutes because they have the capacity to handle all our IT needs, usually with a quick phone call. If you’re on the... Since Vector Choice took over our IT, the single biggest benefit has been having a knowledgeable, fast, friendly, and efficient team on call. Most issues are solved within minutes because they have the capacity to handle all our IT needs, usually with a quick phone call. If you’re on the fence, I highly recommend Vector Choice—their customer service meets your needs quickly and effectively every time.

5

If you are a small/medium-sized business with OR without a dedicated IT department or support person, Bazar Solutions is the BEST provider for IT support services. We have satellite offices all over West Texas and Bazar always supports, solves, and sends proof of answering our IT issues within... If you are a small/medium-sized business with OR without a dedicated IT department or support person, Bazar Solutions is the BEST provider for IT support services. We have satellite offices all over West Texas and Bazar always supports, solves, and sends proof of answering our IT issues within minutes and/or hours of emailing our requests. Their support team is outstanding and knowledgeable and searches for answers when the answer is not immediately available. Call BS. Seriously :) They are the best company for IT services in West Texas.

5

Bazar Solutions provides excellent IT support and services. Bazar is very professional, reliable and detailed in their work. I've worked with many IT companies and they've been the best I've ever had the pleasure of working with. I give the entire team five stars! Great work everybody!

5

Bazar Solutions is first class! If you’re looking for an IT provider, look no further! They’ve been the IT provider for 2 organizations I’ve led and our experience has always been excellent! Their expertise is superb but what truly stands out is their responsiveness to the needs of their... Bazar Solutions is first class! If you’re looking for an IT provider, look no further! They’ve been the IT provider for 2 organizations I’ve led and our experience has always been excellent! Their expertise is superb but what truly stands out is their responsiveness to the needs of their customers. It can be difficult to find this with an IT provider. Give them a chance to earn your business and I’m certain you won’t regret it!

5

Bazar began helping us a few months ago with our IT at the Church! I personally love working with companies who have a true heart to help, and what I have learned is that this is the entire bazar team! They have taken us to a whole new level, and Are so quick to respond and help quickly. We... Bazar began helping us a few months ago with our IT at the Church! I personally love working with companies who have a true heart to help, and what I have learned is that this is the entire bazar team! They have taken us to a whole new level, and Are so quick to respond and help quickly. We have around 60 people on staff and they have raved about this company! Let them help you out with current IT issues, but build and maximize what you have to fit the needs of your company!

Our Strategy

Getting your IT right is complex, 
But our plan is simple.

Onboarding

We will create a comprehensive IT plan for your company. With clear communication, we'll gather all necessary information, identify bugs and issues, and give your business a vision for IT that just works.

Go live with 
Your new IT.

Launch

We go live with your new IT. We understand that people have to adjust to changes when you move forward with new technology. Our goal is that this launch is as smooth and simple as possible for your team.

Regularly review how 
Your current IT is working.

Strategic Business Review

Regularly review how your current IT is working. We'll assess if there are any new needs or technology that will benefit your company and keep you moving forward.

Speak to live tech experts to 
Help make your IT experience painless

Ongoing Support

We know you don't want to spend your time on the phone getting tech support. We aim to make it as painless as possible. Experience the benefit of speaking to live tech experts who understand your situation and are committed to helping you resolve issues quickly.

FAQ

What is VoIP?

VoIP stands for "Voice over Internet Protocol." It is technology that allows you to make phone calls over your internet connection instead of traditional phone lines. VoIP phone service converts your voice into digital data that travels through the internet, delivering crystal-clear calls with advanced features like voicemail-to-email, call forwarding, and video conferencing that traditional phones can't provide.

What is a VoIP number?

A VoIP number is a phone number that works through your internet connection rather than traditional phone lines. Unlike regular phone numbers tied to specific physical locations, VoIP numbers can be used from anywhere with internet access, making them perfect for businesses that need flexible communication solutions.

How does VoIP work?

VoIP works by converting your voice into digital data packets that travel over your internet connection to reach the recipient, where they're converted back into audio. When you speak into a VoIP phone, the system digitizes and compresses your voice, sends it through the internet in real-time, and delivers it with the same clarity as traditional calls - often with even better sound quality and additional features.

When I have a VoIP phone service issue, how do I get support?

When you experience any VoIP phone service issues, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve any issues. You can call, email, or submit a ticket via our portal.