VoIP Hosting

Vector Choice proudly provides VoIP phone systems and VoIP hosting services to small, mid-size, and large businesses toe help businesses reach their strategic goals. With years of experience and a longstanding reputation, Vector Choice is your number one partner for VoIP hosting services. Learn more about the benefits of VoIP phone systems and why you should partner with us.

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VoIP Solutions: On-Premise, Hosting, Contact Centers, and Fax

On-Premise Phone System

Using your existing VoIP-supported equipment-or selecting from our hardware solutions-your office environment will be running the most reliable VoIP phone system available.

Contact Center

Do you require large call-volume support? Our contact center solution can help you secure the consistency of your call quality, which keeps your customers happy and your business running smoothly.

VoIP Hosting

Our VoIP Hosting offers server redundancy, unburdens dependency on your office environment in the event of a disaster and includes features like Call/Text/Email, Voicemail Sharing and Call Recording.

Fax Hosting

Even in the 21st century, faxing is still a requirement for many industries where digital documents won't suffice. If you need faxing as part of your business, why not host it alongside your phone system and network?

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Why Choose VoIP? The Future of Flexible and Mobile Phone Systems

VoIP, also known as voice over internet protocol, is technology that allows us to make and receive phone calls over the Internet in real time. A VoIP phone system consists of a set of protocols working together to deliver internet telephony functions similar to regular phone lines. Why are VoIP phone systems preferable? VoIP phone services provide flexibility and mobility that is not possible with traditional phone systems. It allows people to voice call over any device that has an Internet connections like laptops, desktops, or smart devices.

Our VoIP Hosting Solutions Include

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Future-Proof Phone System

VoIP systems are built to be more responsive to advancements in technology. Since VoIP systems are software-based and advancements in Internet technologies can improve service quality, upgrades to your phone system can be made quickly.

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VoIP Hosting Offer More Features

VoIP phone systems offer a full suite of importance features like auto attendant and call transferring. VoIP phone systems offer the ability to have voice messages sent to email inboxes, route calls intelligently, call multiple phones until someone picks up, or organize group calls. Unlike traditional phone systems, call waiting and caller ID are included for free. It can also help larger corporations feel more local by changing the area codes on as needed basis.

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Online Fax Hosting

In addition to VoIP hosting, Vector Choice offers fax hosting. With our fax hosting services, you can quickly send and receive faxes by email — with no fax machine required. With our fax hosting, you'll never have to worry about missing an important fax again. Our fax-to-email is an Internet-based fax service that allows you to send and receive faxes anywhere. With our fax hosting, faxes come directly to your inbox, saving you time and money.

The Benefits of VoIP Phone Systems

VoIP Hosting are Cost Effective

VoIP phone systems are an ideal solution in our Internet-driven society. There are many benefits to switching from a traditional phone system to a VoIP phone system. One of the most obvious benefits is that VoIP phone systems provide cost savings to businesses. Not only are the initial set up costs lower than traditional phone systems, but the ongoing costs are generally less, too.

Since VoIP phone systems utilize the Internet, they offer businesses a low cost-per-call. With traditional phone systems, you can only install so many phone lines — and costs quickly add up! With communication data being modified into data packets and sent over an IP network, the issue of a single phone line being able to be utilized by only two callers is eliminated. The hardware and software is cost-effective, too, for VoIP phone systems.

Highly Scalable Phone System Solution

Highly efficient business systems should scale with the needs of the business. Traditional phone systems can be difficult to scale. VoIP systems allow you to add and eliminate phone lines with ease, so you only ever pay for what you need.

For instance, if you were on a traditional phone plan with a limited number of channels, the process of adding more employees to your business can be a challenge. It may even result in the need to use clumsy workarounds like sharing phone sets between users. VoIP phone systems make it easy and inexpensive to add an additional user. Additionally, you can scale your system without the expensive installation of new lines, making it extremely scalable as your company grows.

Secure and Reliable VoIP Hosting

Phone system security is a big deal, even if you haven't thought about it. VoIP can mitigate such security threats by leveraging the advancements made in IP technology including encryption and improved identity management for your peace of mind.

Your VoIP hosting company will make recommendations on how to ensure your system is completely secure. With Vector Choice, your VoIP service ensures that your business communications are protected from service interruption threats like natural disasters, power outages, and malicious attacks.

VoIP Hosting Provide Clear Voice Quality

One of the biggest questions we get is regarding the voice quality. VoIP offers clearer voice quality with fast and stable Internet connections. Our clients notice calls are crisp and clear, with no lagging or call dropouts.

Your VoIP hosting company will advise you on the requirements necessary to take advantage of excellent internet phone call quality in your business.

VoIP Hosting are Versatile and Flexible

One of the greatest advantages of VoIP phone systems is their remarkable flexibility. With VoIP, you can make and receive calls, host and participate in conferences, and even send and receive faxes or SMS messages, all from virtually anywhere with an internet connection. This means you're not tied to a specific location or device, making it ideal for remote work and on-the-go communication. Additionally, VoIP systems enable the transfer of various media formats during phone or video calls, such as documents, images, and presentations, enhancing collaboration and boosting overall efficiency in your business operations.

What Our Customers Say

5 out of 5 stars - 19 votes

5 Stars (19 Reviews)

5

Damon responded to my email support ticket in less than an hour. He emailed me right away to let me know he would be calling. He called me on time, was able to log in to my computer, find the VPN/Internet connection issue, explained why it happened, and then fixed the problem. We are all set and... Damon responded to my email support ticket in less than an hour. He emailed me right away to let me know he would be calling. He called me on time, was able to log in to my computer, find the VPN/Internet connection issue, explained why it happened, and then fixed the problem. We are all set and safe once again! Thank you, Damon for doing such a great job for us!

5

Our company has used Vector Choice for years! The level of communication has always been fantastic. Even in cased where no action could be taken immediately they kept us posted on status and ETC. Our last request for service, Brad listened, told me what he could do to help and executed... Our company has used Vector Choice for years! The level of communication has always been fantastic. Even in cased where no action could be taken immediately they kept us posted on status and ETC. Our last request for service, Brad listened, told me what he could do to help and executed everything with in a shorter time frame than expected. Tierra, recently dealt with another complicated issue we had setting up a new user. She patiently and professionally stuck with us and updated us as progress was made. We are very happy with the service received from this group!

5

Vector Choice Technology Solutions has had no problems taken care of all my Computer needs. These problem have been taken care of in a time faster than any other group! Thanks for your service.

5

I had a technical problem and call was answered right away. I thought they would make a ticket and call back but were able to take care of right then. It was quickly resolved. He was polite, professional.

5

Nick was great ! Very patient and worked around my computer and phone issues to get email issues resolved. He was great to work with !

5

I worked directly with Gabby at Vector Choice. She is wonderful to work with. She is timely, attentive and communicative.

5

Kirk assisted me with a printer issue i was having - he fixed it quickly and was very patient with me! highly recommended!

5

Jordan Edwards is extremely knowledgeable and professional. It seems like every time he helps me, he knows what the problem and how to fix it without wasting time.

Our Strategy

Getting your IT right is complex, 
But our plan is simple.

Onboarding

We will create a comprehensive IT plan for your company. With clear communication, we'll gather all necessary information, identify bugs and issues, and give your business a vision for IT that just works.

Go live with 
Your new IT.

Launch

We go live with your new IT. We understand that people have to adjust to changes when you move forward with new technology. Our goal is that this launch is as smooth and simple as possible for your team.

Regularly review how 
Your current IT is working.

Strategic Business Review

Regularly review how your current IT is working. We'll assess if there are any new needs or technology that will benefit your company and keep you moving forward.

Speak to live tech experts to 
Help make your IT experience painless

Ongoing Support

We know you don't want to spend your time on the phone getting tech support. We aim to make it as painless as possible. Experience the benefit of speaking to live tech experts who understand your situation and are committed to helping you resolve issues quickly.

Start with a 15 minute discovery call

Partnering with Vector Choice for VoIP Hosting

As you can see, VoIP phone systems provide countless benefits that your business will find advantageous. With our VoIP hosting services, you'll receive reliable service and the very best customer care. In fact, we have a 94% customer satisfaction rating and 100% money back guarantee.

Part of what makes our VoIP hosting services better than the rest is that we are always available — regardless of time. We are open 24×7 and 365 days a year to assist you. From implementation to technical support, if you have questions regarding your VoIP hosting or VoIP phone systems, we will be there.

As your experts in hosted VoIP services, Vector Choice will help you navigate through any stage of your network upgrade to maximize cost savings, feature improvements, and flexibility. We'll provide recommendations that are completely customized to your business needs.

We're confident with our ability to provide you with excellent service and are proud to be your partner as your business scales.

FAQ

What Happens if the Internet Goes Down?

Accessibility is one of the biggest benefits of VoIP for business. Remote accessibility allows your business to be flexible and employees can stay productive regardless of their location.
Many companies wonder what will happen to their phone lines if the Internet goes down.

Fortunately, with VoIP phone systems, if your Internet goes down, calls can be forwarded to mobile phones and other devices.

How do you secure our confidential data?

We have multiple methods to secure your confidential data. First, we ensure all computers/servers have disk encryption turned on and is monitored. Second, we deploy tools to help encrypt data in transit, like VPN services. Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.

Do you provide reports on our IT systems?

A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.

Do you provide training services for new software?

We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.

When I have an IT problem, how do I get support?

When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.

Is your help desk in-house or outsourced?

We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.

Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?

Yes, we have an in-house SOC that monitors your company's network for any security issues.