IT is often one of the greatest assets of most businesses.
It can also be one of the biggest liabilities.
If your business is heavily dependent on your IT performance (and we're guessing it is), then you
know both the positive and negative impact IT can have on your bottom line.
Don't leave your IT performance and security up to chance. Entrust Vector Choice and take control of your IT.
From top to bottom, we handle all aspects of your IT including hardware and software management, internet connectivity, website support, maintenance renewals, vendor relationships, and more.
We will answer your emergency tickets within one hour or less. We proactively monitor your assets for compliance and threats so that you can rest easy knowing your IT is sound.
From simple to complex, we are dedicated to solving your IT problems. With seasoned professionals who know how to produce results, we're a dedicated partner who guarantees our work.
Getting your IT where it needs to be is a complex process.
We're here to make it as smooth as possible for you.
We will work together to identify your goals and customize a plan that meets your needs.
Through a tested onboarding process, we will put your plan in place and provide ongoing support during the transition.
We will continually check in and adjust to make sure we're meeting expectations with quarterly business tech reviews and monthly customer care updates.
Here’s why so many businesses depend on Vector Choice for complete technology services and support:
- Real-time billing
- 94% average customer satisfaction score
- 3.67 minutes average response time for emergency tickets
- U.S. based personnel
- Immediate response for emergency tickets
- 100% satisfaction guarantee
- Make things right if we fall short
- Never leave a service voicemail
Vector Choice's response time is amazing, even when our issues are not urgent. They have been wonderful partners during our upgrade, and I couldn't ask for a better group of people to work with!
Kelly Hunt, Austin Veterinary Hospital
After a couple of months with Vector Choice I found myself able to relax and breathe easy that were not constantly at the mercy of a failing network, blue screens of death or internet hacks. As a result, a year later, I no longer worry about my network. It simply works. This enables me to focus on my patients, not my network.
Eric Terrell, D.C., Horizon Chiropractic & Wellness Solutions
One of the biggest benefits of having Vector Choice as our IT team is the accessibility of their Support Team at the help desk. There are multiple ways to reach them, with a tech always answering the phone. The skill level and abilities of the Support Team is unlike any other IT firm we worked with previously.
Michael Payton, Shafritz & Dean
Vector Choice brings a lot to the table. Other companies can be limited in the services they offer along with a slow response time to service requests, which was one of my main concerns in the beginning. After my call with Jeremy this week concerning my email issues that put an end to that concern. Now I am very comfortable knowing that our company has the support it needs and can trust.
Blonnie Cox, Blinds By Noon