The Benefits of
Training Services
Vector Choice's Training Services empower your workforce by boosting productivity, strengthening IT security, and ensuring regulatory compliance. Through hands-on technical workshops, how-to videos, and in-depth security and compliance training, your team gains the skills to tackle everyday IT challenges, reduce downtime, and safeguard your business from cyber threats and regulatory risks. This comprehensive training not only saves time and costs but also enhances your overall IT security posture.
Our Training Services Include
Technical Workshops
Technical Workshops are in-depth, hands-on sessions led by our IT experts. These workshops equip your employees with the skills to master specific software and technologies, boosting efficiency, troubleshooting abilities, and maximizing the return on your IT investments.
How-To Videos
Short, informative video tutorials tackling common IT tasks are included in our Training Services. These How-To Videos empower your staff to solve everyday issues independently, boosting productivity and minimizing the need for IT support.
Security Workshops
Security Workshops equip your employees with the knowledge to identify and defend against cyber threats. This is crucial in today's digital age, where cyberattacks are becoming increasingly common. By investing in your employees' awareness, you can significantly reduce the risk of a costly security breach.
Why Choose Vector Choice for Training Services?
Vector Choice stands out by offering tailored training programs that empower your team and enhance your business's security. Our hands-on technical workshops, informative how-to videos, and expert-led security and compliance sessions ensure your employees stay proficient in the latest technologies while minimizing downtime. We prioritize your business's safety, providing your workforce with the knowledge to defend against cyber threats and navigate complex regulations. With Vector Choice, you gain a trusted partner committed to improving productivity, reducing risk, and keeping your business ahead in today's fast-evolving digital landscape.
FAQ
How do you secure our confidential data?
We have multiple methods to secure your confidential data.
First, we ensure all computers/servers have disk encryption turned on and is monitored.
Second, we deploy tools to help encrypt data in transit, like VPN services.
Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.
Do you provide reports on our IT systems?
A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.
Do you provide training services for new software?
We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.
When I have an IT problem, how do I get support?
When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.
Is your help desk in-house or outsourced?
We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.
Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?
Yes, we have an in-house SOC that monitors your company's network for any security issues.