Our Locations

At Vector Choice, we provide comprehensive managed IT support and services to businesses of all sizes across various regions. Our solutions are designed to ensure your IT infrastructure operates seamlessly, no matter your location. From hardware and software management to internet connectivity and website support, we're committed to keeping your business systems efficient and secure. Explore the areas we proudly serve.

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Atlanta, GA

Dallas, TX

Houston, TX

Lubbock, TX

Mobile, AL

a boat on a river with a city in the background

Nashville, TN

New Bern, NC

Philadelphia, PA

Washington, DC

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What Our Customers Say

4.9 Stars (74 Reviews)

When we asked for some work to be done to our phone system, we did not think it would be much. But it seems that there were many more problems than we thought. Parker did FANTASTIC helping us get our VOIP system to where we wanted it. I can't thank him enough.

Paxton Jones

I am Director of Operations for the Lubbock Boys & Girls Club and wanted to share my experience with Vector Choice. The biggest benefit since becoming a Vector Choice client has been peace of mind—knowing we’re safe and always taken care of when it comes to our IT needs. The team is always fast to respond, no matter what we need, and that alone is enough. You can count on a quick response every time, regardless of the ask. Dependable, fast, and always service with a smile, they’ve truly been an asset to our organization. We couldn’t do our jobs without their help. If you’re considering them, jump to this side of the fence—you won’t regret it.

Maden's Keys Of Life

I've worked with Vector Choice for over 5 years. We've had good moments and not so good, as it's been a learning curve much like a marriage, but at the end of the day, their word means something and we've really dialed it in and found a sweet spot.

GOAT reviews

Since Vector Choice took over our IT, the single biggest benefit has been having a knowledgeable, fast, friendly, and efficient team on call. Most issues are solved within minutes because they have the capacity to handle all our IT needs, usually with a quick phone call. If you’re on the...

Randy Kaufman

Vector Choice is always there for us. They help us with the small things from helping set up to the printer, to new employee set up to the larger things such as keeping us running efficiently. They are quick, always kind and helpful and patient even when we are not so computer knowledgeable....

Michelle Backus

The biggest benefit we've experienced with Vector Choice is trust. After a difficult experience with a previous provider, it’s been a relief to work with a team that is honest, reliable, and truly knows what they’re doing. From the very beginning, the setup process was handled smoothly—even though things were a mess—and the patience and professionalism shown by the team have been consistent ever since. They’re always easy to reach, quick to respond, and take the time to explain things in a way that’s easy to understand. Whether it's a technical issue or a billing question, every department has been incredibly helpful and supportive. We’re grateful for everything Vector Choice has done for us and can confidently say—choose Vector Choice. You won’t regret it!

Tanya C

Vector Choice is responsive, attentive, and committed to resolving issues in a timely manner with minimal to no downtime. They provide clear, consistent communication and take the time to ensure we fully understand every step, all while delivering fast and reliable response times that keep everything running smoothly. Having Vector Choice on your side lifts the burden when IT issues arise. They handle issues with urgency and efficiency, allowing you to stay focused on running your business. Working with Vector Choice is like phoning a friend—you always get someone who understands your business, understands the urgency, and is eager to help. The peace of mind alone is worth it!

Glazed Honey Ham Co. of Lubbock

The single biggest benefit to us since becoming a Vector Choice client has been the security of knowing someone has our back. Vector Choice has a fast response time and personable technicians who work to find a solution. We have been with Vector Choice for a long time, and they are always available, giving us the face-to-face assurance we need. I like the fact that I can pick up the phone and talk to my account manager if I have an issue, and they always have security on their mind so I don’t have to.

brian winn

How do you secure our confidential data?

We have multiple methods to secure your confidential data. First, we ensure all computers/servers have disk encryption turned on and is monitored. Second, we deploy tools to help encrypt data in transit, like VPN services. Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.

Do you provide reports on our IT systems?

A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.

Do you provide training services for new software?

We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.

When I have an IT problem, how do I get support?

When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.

Is your help desk in-house or outsourced?

We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.

Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?

Yes, we have an in-house SOC that monitors your company's network for any security issues.