Collaboration Services
Boost productivity and streamline teamwork with Vector Choice's Collaboration Services, offering innovative solutions like business video conferencing and digital workplace tools to empower your teams from anywhere.
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Empower Teamwork with Seamless Collaboration Solutions
Foster seamless teamwork and boost productivity with Vector Choice's Collaboration Services. We offer cloud-based solutions like business video conferencing and digital workplace tools, empowering your teams to connect and collaborate effectively, regardless of location. This fosters better communication, streamlines workflows, and keeps everyone on the same page, propelling your business forward. Let Vector Choice bridge the physical distance and empower your teams to achieve more together.
How Is Vector Choice Different from Other Providers?
Vector Choice approaches cybersecurity differently than other IT Companies. By approaching cybersecurity, not from an "if", but from a "when it does happen" standpoint. They always take the assumption that you will be hacked, because 95% of all breaches will be due to user error. Which means, it's just a matter of time. Do you want a company that is just blocking the perimeter, or do you want a company that takes a wholistic approach and protects the perimeter, the internal network, and trains staff to account for the human element?
Our Security Services Solutions Include
Hosted VoIP
Hosted VoIP is a cost-effective business phone system that operates over the internet, enabling clear calling, improved flexibility, and feature-rich collaboration for your teams.
Enterprise Communication
Enterprise communication refers to the tools and technologies that enable your entire organization to connect, share information, and collaborate seamlessly. This can improve teamwork, information flow, and overall business efficiency.
Business Video Conferencing
Business video conferencing allows your teams to conduct face-to-face meetings virtually, fostering real-time collaboration and connection regardless of location.
Contact Center
A Contact Center streamlines customer interactions by providing a central hub for managing phone calls, emails, and chats, ensuring your customers receive efficient and timely support.
Digital Workplace
A digital workplace from Vector Choice provides a central, cloud-based platform for communication, document sharing, and project management, keeping your teams connected and productive in today's remote and hybrid work environments.
Recording and Compliance
Recording and compliance ensures your communications meet regulatory requirements and protects your business by enabling call recording and archiving for future reference.
Cloud Collaboration
Cloud collaboration provides your teams with a central online hub to share documents, work on projects in real-time, and stay connected - fostering a collaborative work environment from anywhere.
FAQ
How do you secure our confidential data?
We have multiple methods to secure your confidential data.
First, we ensure all computers/servers have disk encryption turned on and is monitored.
Second, we deploy tools to help encrypt data in transit, like VPN services.
Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.
Do you provide reports on our IT systems?
A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.
Do you provide training services for new software?
We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.
When I have an IT problem, how do I get support?
When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.
Is your help desk in-house or outsourced?
We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.
Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?
Yes, we have an in-house SOC that monitors your company's network for any security issues.
