Collaboration Services

Boost productivity and streamline teamwork with Vector Choice's Collaboration Services, offering innovative solutions like business video conferencing and digital workplace tools to empower your teams from anywhere.

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Empower Teamwork with Seamless Collaboration Solutions

Foster seamless teamwork and boost productivity with Vector Choice's Collaboration Services. We offer cloud-based solutions like business video conferencing and digital workplace tools, empowering your teams to connect and collaborate effectively, regardless of location. This fosters better communication, streamlines workflows, and keeps everyone on the same page, propelling your business forward. Let Vector Choice bridge the physical distance and empower your teams to achieve more together.

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How Is Vector Choice Different from Other Providers?

Vector Choice approaches cybersecurity differently than other IT Companies. By approaching cybersecurity, not from an "if", but from a "when it does happen" standpoint. They always take the assumption that you will be hacked, because 95% of all breaches will be due to user error. Which means, it's just a matter of time. Do you want a company that is just blocking the perimeter, or do you want a company that takes a wholistic approach and protects the perimeter, the internal network, and trains staff to account for the human element?

Our Security Services Solutions Include

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Hosted VoIP

Hosted VoIP is a cost-effective business phone system that operates over the internet, enabling clear calling, improved flexibility, and feature-rich collaboration for your teams.

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Enterprise Communication

Enterprise communication refers to the tools and technologies that enable your entire organization to connect, share information, and collaborate seamlessly. This can improve teamwork, information flow, and overall business efficiency.

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Business Video Conferencing

Business video conferencing allows your teams to conduct face-to-face meetings virtually, fostering real-time collaboration and connection regardless of location.

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Contact Center

A Contact Center streamlines customer interactions by providing a central hub for managing phone calls, emails, and chats, ensuring your customers receive efficient and timely support.

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Digital Workplace

A digital workplace from Vector Choice provides a central, cloud-based platform for communication, document sharing, and project management, keeping your teams connected and productive in today's remote and hybrid work environments.

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Recording and Compliance

Recording and compliance ensures your communications meet regulatory requirements and protects your business by enabling call recording and archiving for future reference.

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Cloud Collaboration

Cloud collaboration provides your teams with a central online hub to share documents, work on projects in real-time, and stay connected - fostering a collaborative work environment from anywhere.

What Our Customers Say

5 out of 5 stars - 19 votes

5 Stars (19 Reviews)

5

Damon responded to my email support ticket in less than an hour. He emailed me right away to let me know he would be calling. He called me on time, was able to log in to my computer, find the VPN/Internet connection issue, explained why it happened, and then fixed the problem. We are all set and... Damon responded to my email support ticket in less than an hour. He emailed me right away to let me know he would be calling. He called me on time, was able to log in to my computer, find the VPN/Internet connection issue, explained why it happened, and then fixed the problem. We are all set and safe once again! Thank you, Damon for doing such a great job for us!

5

Our company has used Vector Choice for years! The level of communication has always been fantastic. Even in cased where no action could be taken immediately they kept us posted on status and ETC. Our last request for service, Brad listened, told me what he could do to help and executed... Our company has used Vector Choice for years! The level of communication has always been fantastic. Even in cased where no action could be taken immediately they kept us posted on status and ETC. Our last request for service, Brad listened, told me what he could do to help and executed everything with in a shorter time frame than expected. Tierra, recently dealt with another complicated issue we had setting up a new user. She patiently and professionally stuck with us and updated us as progress was made. We are very happy with the service received from this group!

5

Vector Choice Technology Solutions has had no problems taken care of all my Computer needs. These problem have been taken care of in a time faster than any other group! Thanks for your service.

5

I had a technical problem and call was answered right away. I thought they would make a ticket and call back but were able to take care of right then. It was quickly resolved. He was polite, professional.

5

Nick was great ! Very patient and worked around my computer and phone issues to get email issues resolved. He was great to work with !

5

I worked directly with Gabby at Vector Choice. She is wonderful to work with. She is timely, attentive and communicative.

5

Kirk assisted me with a printer issue i was having - he fixed it quickly and was very patient with me! highly recommended!

5

Jordan Edwards is extremely knowledgeable and professional. It seems like every time he helps me, he knows what the problem and how to fix it without wasting time.

Our Strategy

Getting your IT right is complex, 
But our plan is simple.

Onboarding

We will create a comprehensive IT plan for your company. With clear communication, we'll gather all necessary information, identify bugs and issues, and give your business a vision for IT that just works.

Go live with 
Your new IT.

Launch

We go live with your new IT. We understand that people have to adjust to changes when you move forward with new technology. Our goal is that this launch is as smooth and simple as possible for your team.

Regularly review how 
Your current IT is working.

Strategic Business Review

Regularly review how your current IT is working. We'll assess if there are any new needs or technology that will benefit your company and keep you moving forward.

Speak to live tech experts to 
Help make your IT experience painless

Ongoing Support

We know you don't want to spend your time on the phone getting tech support. We aim to make it as painless as possible. Experience the benefit of speaking to live tech experts who understand your situation and are committed to helping you resolve issues quickly.

Interested in our Security Services Solutions?

FAQ

How do you secure our confidential data?

We have multiple methods to secure your confidential data. First, we ensure all computers/servers have disk encryption turned on and is monitored. Second, we deploy tools to help encrypt data in transit, like VPN services. Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.

Do you provide reports on our IT systems?

A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.

Do you provide training services for new software?

We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.

When I have an IT problem, how do I get support?

When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.

Is your help desk in-house or outsourced?

We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.

Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?

Yes, we have an in-house SOC that monitors your company's network for any security issues.