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Here’s What Others Have To Say About Vector Choice

Always Available

The staff is available 24/7 and will work on any problems we have at any time of the day or night. Vector’s team of experts take personal care of us and our company unlike other IT firms I’ve dealt with in the past. One of the biggest benefits with Vector Choice is not having to deal directly with other technology vendors and the many down times. Vector Choice serves as our point of contact, allowing us to take care of our patients.

 

Patty AzarPatty Azar
Menders Inc.

A 5-star Company You Can Trust

My name is Eric Terrell. I have been in the chiropractic practice in Fairfax Virginia for 30 years. Last year, after a series of very destructive computer network problems, backup issues and even a ransomware attack I decided it was time to switch IT providers to Vector Choice. I didn’t make this change lightly because, to me, an IT provider is like an accountant. They provide a critical service around your most sensitive asset, your data. The ransomware attack was quite costly on many levels. It took a toll on me financially, emotionally, and physically.  If you’ve ever had one, you’ll understand. I assumed, as do many other small businesses, I was adequately protected but wasn’t. Further, I was at the mercy of an IT person who was busy on another job and couldn’t respond to my problem. It was agonizing to be told I would have to “Wait till Wednesday.”

I finally had it with slow response time and inadequate support. I couldn’t afford the downtime without my network. My business simply can’t afford to shut down to deal with computer problems. After the ransomware attack, I called a colleague who recommended Vector Choice.

Simply put, Vector Choice has been a godsend. They quickly helped rebuild my system and installed security solutions. They established a VPN to safeguard my data and remote access that has been rock solid from day one. When we have an IT problem their response time has been immediate.

After a couple months with Vector Choice I found myself able to relax and breathe easy that we were not constantly at the mercy of a failing network, blue screens of death or internet hacks. As a result, a year later, I no longer worry about my network. It simply works. This enables me to focus on my patients, not my network.

In my experience Vector Choice is a 5-star company you can trust. I could not recommend them more. If your shopping for an IT support solution you can stop right now.

 

Eric Terrell, D.C.
Horizon Chiropractic & Wellness Solutions