The Benefits of Support Services
for New Bern Businesses at Vector Choice
Our IT support services in New Bern offer a secure and efficient solution for disposing of outdated IT equipment. We thoroughly erase sensitive data, protecting your business from potential breaches while ensuring compliance with data protection regulations to avoid costly fines. Additionally, we prioritize environmentally responsible recycling practices, helping reduce your company's environmental footprint. With potential cost savings through equipment refurbishment or recycling, our IT asset disposal (ITAD) services provide New Bern businesses with a seamless, secure, and sustainable approach to managing outdated technology.
Help Your Business Thrive
Support Services
IT Asset Disposition
IT Asset Disposition is the secure and responsible way to dispose of old IT equipment. For your business, proper ITAD safeguards sensitive data and ensures environmentally friendly recycling, giving you peace of mind.
Configuration Center Service
Configuration Center Services is a secure facility where we pre-configure your hardware and software according to your needs. This ensures everything arrives ready to use, saving you valuable time and minimizing deployment headaches.
Deployment
Deployment is the process of securely installing and configuring new software or hardware for your business. It ensures your technology runs smoothly, minimizing disruption and maximizing the benefits of your investment.
On-Demand
On-demand services give you access to the IT resources and support you need, exactly when you need them. This eliminates the wait times and scheduling hassles that can slow your business down. It's like having your own IT department, on-demand.
Cybersecurity Services
Cybersecurity Services provide the tools and expertise to safeguard your business data and minimize the risk of costly attacks. We help you stay a step ahead of hackers and ensure your business continuity.
Compliance-as-a-Service
Compliance-as-a-Service is a service that help businesses navigate the complexities of regulatory compliance. By outsourcing these tasks to experts, like Vector Choice, you can save time and resources while ensuring your business stays up-to-date and avoids costly fines.
Why New Bern Businesses Choose Vector Choice for Support Services
At Vector Choice, we provide tailored IT Support Services for New Bern businesses to streamline operations and keep your technology secure. From IT asset disposition and configuration management to on-demand support and advanced cybersecurity, our experienced team delivers proactive, compliance-driven solutions to ensure smooth operations. With a strong focus on security and regulatory compliance, we help New Bern businesses avoid disruptions and stay ahead of potential issues, so you can focus on growth with confidence.
Serving New Bern Diverse Industries
Specializing in These Key Areas
FAQ
How do you secure our confidential data?
We have multiple methods to secure your confidential data.
First, we ensure all computers/servers have disk encryption turned on and is monitored.
Second, we deploy tools to help encrypt data in transit, like VPN services.
Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.
Do you provide reports on our IT systems?
A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.
Do you provide training services for new software?
We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.
When I have an IT problem, how do I get support?
When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.
Is your help desk in-house or outsourced?
We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.
Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?
Yes, we have an in-house SOC that monitors your company's network for any security issues.
