Exploring the Benefits of
Managed IT Services for New Bern Businesses
Our managed IT services in New Bern offer businesses responsive and trustworthy technology solutions that minimize downtime and elevate productivity. We provide scalable IT infrastructure that supports your growth, emphasizing prevention first. Enjoy improved security, reliable data backups, and compliance with current regulations. Our services streamline onboarding processes, promote effective remote work, and enhance customer satisfaction, allowing you to concentrate on your main operations while we take care of the technical details.
SafeStart
Your foundation for cybersecurity.
Safe Start provides essential protection against common online threats. With features like email spam filtering, endpoint protection, and ransomware detection, you can rest assured that your business is safeguarded from the most prevalent risks.
Fundamental
A solid step towards comprehensive security.
Building upon Safe Start, Fundamental offers advanced protection with features like remote support, application control, and dark web monitoring. This package ensures that your business is well-equipped to handle a wider range of cyber threats.
VigilancePro
Ultimate protection for your business.
VigilancePro is our most comprehensive package, designed to provide maximum security and peace of mind. With a 24/7 Security Operations Center, advanced threat detection, and dedicated account management, you can confidently protect your sensitive data.
Compliance Pro
Meet industry standards with ease.
Compliance Pro extends the robust protection of Vigilance Pro to include compliance tracking for various industry regulations. Whether you need to adhere to HIPAA, PCI, or other standards, this package ensures that your business remains compliant and protected.
Why New Bern Chooses Vector Choice for Managed IT
At Vector Choice in New Bern, we specialize in managed IT services crafted to enhance your security, streamline operations, and ensure regulatory compliance.
Our diverse service plans allow North Carolina businesses to select the level of protection and support that aligns with their unique needs, ranging from basic cybersecurity protocols to sophisticated, around-the-clock threat monitoring and compliance management.
We Proudly Serve a Diverse Range of
Industries in New Bern, NC
FAQ
How do you secure our confidential data?
We have multiple methods to secure your confidential data.
First, we ensure all computers/servers have disk encryption turned on and is monitored.
Second, we deploy tools to help encrypt data in transit, like VPN services.
Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.
Do you provide reports on our IT systems?
A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.
Do you provide training services for new software?
We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.
When I have an IT problem, how do I get support?
When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.
Is your help desk in-house or outsourced?
We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.
Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?
Yes, we have an in-house SOC that monitors your company's network for any security issues.
