Explore the Benefits of Our
Solutions in New Bern, NC.
As-A-Service Solutions in New Bern, NC.
Hardware (HaaS)
Hardware-as-a-Service (HaaS) is a subscription-based model where businesses rent IT equipment like servers and desktops, rather than purchasing them outright. This offers flexibility, lower upfront costs, and often includes maintenance and support from the provider.
Firewall (FaaS)
Firewall-as-a-Service (FWaaS) is a cloud-based security solution that acts like a virtual security guard for your network. It monitors incoming and outgoing traffic, filtering out malicious attempts and protecting your data without the need for physical hardware. This offers scalability, simplified management, and potential cost savings.
Software (SaaS)
Software-as-a-Service (SaaS) is a software delivery model where applications are hosted by a service provider and accessed over the internet. This eliminates the need for local installations, simplifies maintenance, and often offers subscription-based pricing for scalability and cost-effectiveness.
Infrastructure (IaaS)
Infrastructure-as-a-Service (IaaS) is a cloud computing model where a provider delivers on-demand access to fundamental IT resources like servers, storage, and networking. This allows businesses to rent these resources as needed, offering scalability, flexibility, and potential cost savings compared to managing their own physical infrastructure.
Why New Bern Businesses Turn
to Vector Choice for IT Solutions?
In New Bern, Vector Choice delivers a comprehensive IT solution that lets you focus on what matters most—running your business. Our expert team secures, scales, and keeps your IT systems current, providing responsive, tailored support. We're here to make technology straightforward, empowering you to reach your goals.
We cater to the diverse industries thriving in New Bern, NC.
FAQ
How do you secure our confidential data?
We have multiple methods to secure your confidential data.
First, we ensure all computers/servers have disk encryption turned on and is monitored.
Second, we deploy tools to help encrypt data in transit, like VPN services.
Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.
Do you provide reports on our IT systems?
A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.
Do you provide training services for new software?
We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.
When I have an IT problem, how do I get support?
When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.
Is your help desk in-house or outsourced?
We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.
Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?
Yes, we have an in-house SOC that monitors your company's network for any security issues.
