Best Practices to Streamline IT Procurement

July 14, 2021

Business Advice

What is an (Information Technology Procurement Process)?

IT procurement is not as simple as identifying new IT solutions and adopting them into your organization. Successful, value-added (IT procurement) is a series of strategic processes that businesses use to identify, evaluate, and acquire new technology.

At most organizations, the IT procurement process will involve vetting of IT, assessment of the organization's need for a specific type of solution, an audit of both the proposed acquisition's service requirements and its fit into a company's existing IT infrastructure, negotiating contracts, and managing implementation for quality assurance purposes.

The specific IT procurement process used can vary from one organization to the next. In addition, some organizations will manage IT (procurement via industry standards) designed to improve standardization, efficiency in IT procurement, and more successful outcomes for acquiring businesses.

Top Risks of Poor IT Procurement

Standardized approaches to IT procurement are a response to the significant risks that can come with short-sighted or otherwise lacking IT procurement processes. The risks of poor (information technology sourcing) can include:

  • A lack of in-house talent and expertise to guide informed decision-making. If your organization outsources all of its IT services, for example, you probably lack the internal knowledge to lead the IT procurement process—in which case you would be well-served by working with an IT consultant.
  • Undefined or incorrectly defined IT requirements. From system needs to endpoint devices and acquiring cost-effective IT services, your success in IT procurement will be greatly determined by your ability to assess your company's needs and find solutions that support those needs.
  • Poor funding for IT procurement. Even when your IT procurement process is well-defined and streamlined for success, budgetary constraints can prevent your team from identifying and adopting the IT solutions that offer the best value to your business.
  • Rushed IT implementation. If leadership wants a fast acquisition that doesn't align with your IT procurement process needs, you may be forced to make a quick decision without all of the necessary facts—which is a recipe for IT headaches down the road.

IT (Procurement Best Practices)

Looking for strategic guidance to leverage IT procurement for the best business outcomes? Here are some (IT services procurement best practices) to guide your process toward sustainable success:

  • Solicit feedback from a wide range of stakeholders. While too many voices can get in the way of clarifying needs and reaching consensus on a decision, too few voices involved in IT procurement can lead to IT acquisitions that don't fulfill the needs of various roles and departments.
  • Lean on (procurement industry standards) as a framework for sound decision-making. While these standards vary from one industry to the next, they can help you approach procurement through the necessary lens of what matters most to similar businesses in your industry—even if you modify this framework to suit your specific needs and interests.
  • Consider using (procurement software to ensure industry) standards and long-term ROI. Procurement software offers a number of benefits to your internal process. It can help organize your procurement strategy, track progress across multiple tasks so you never overlook a crucial piece of criteria, and it can be used to automate certain IT procurement processes such as data entry, data processing, records updating, and task management.
  • Cultivate close relationships that can inform and support your IT procurement process. Whether you lean on the trusted relationships you've forged with existing IT vendors, or you seek to develop new relationships with IT managed service providers, consultants, and other IT specialists, these relationships can be invaluable in helping you identify quality IT solutions that suit your business needs as well as integrate with existing technology.
  • Think about your long-term growth and IT needs. While the future is unpredictable, a good IT procurement process won't be so short-sighted as to choose an IT solution without regard to its long-term value. If certain IT solutions lack flexibility, scalability, or modern features you believe your business will one day need, you're effectively setting an expiration date on that solution—and you might be placing an artificial cap on your business prospects even before you've moved on from that new technology.

With a measured approach and an emphasis on both due diligence and alignment with business goals, your company's IT procurement process can become a valuable asset in streamlining acquisitions while maximizing the ROI of your new IT infrastructure. Seek out assistance with hardware and software procurement if your organization needs the voice of an outside expert to advise on these important business decisions.